One commission per sale. Usually 20% on products and 20% on courses; 5% on memberships; classes and events carry a booking fee the attendee pays.Learn how
← Help centreSell · 2 min read

Get paid

Your share of the selling price, when it arrives, in which currency, and what can come off it.

Training with a barbell, the ORUS Move category

Your share

You are paid the selling price, after any discount you fund, less the agreed commission. A refund, an upheld card dispute and the other deductions the Seller agreement allows come off a payout too, each shown on the statement with its reason. Card fees, customer service, marketing and the app are ours. ORUS buys the delivery label for parcels leaving the United Kingdom and Malaysia at its carrier price; you pay for it from the payout and keep the delivery charge the buyer pays.

When and how

You are paid per order, once the customer's 14-day return window has closed: 14 days after the carrier reports the order delivered, or 14 days after the day you mark it shipped when no delivery is reported. Your share of that order is then sent by bank transfer on the next morning's payout run, UK time. Until then it shows in the Seller Centre under Payouts as Pending, with the date it pays.

The full history sits in the Seller Centre under Payouts, beside the orders it came from.

You add a bank account once, on your Verify page. Stripe collects the details on its own form, so ORUS never sees your account number.

Selling from Malaysia?

A Malaysian seller is paid by international bank transfer in ringgit, through a different Stripe product, and adds a bank account rather than a Stripe account. The screens and the steps are in their own guide.

Getting paid in Malaysia

The rate, and what it does not do

Your rate is set when you apply and agreed in writing before you list. It does not move with volume, and it does not change because a product is on offer: commission is on the selling price, after any discount you fund. A discount ORUS funds does not reduce your share.

Questions at this step

Is there a monthly fee?

No. Nothing to join, nothing to list, nothing to stay. If nothing sells, you owe us nothing.

Can I be paid in another currency?

A UK seller is paid in pounds. A Malaysian seller is paid in ringgit, converted by Stripe at the point of transfer. Others as those markets open.

Do I need a Stripe account?

In the UK, Stripe opens one for you under ORUS when you verify; there is nothing to set up elsewhere. In Malaysia there is no Stripe account on your side at all, and the Malaysian guide says what there is instead.

Ready to sell on ORUS?

One commission per sale. We confirm your rate within five days.