How the rate is stated
For every sale, ORUS keeps a percentage of the selling price, after any discount you fund. The percentage depends on what you sell, never on how much you sell, and it is agreed in writing before anything goes live.
The rate for each thing you can sell
One line for each way of selling. The product rate is the usual one for a registered brand; it is set per brand when you apply, by product type and price point, and technology, devices and larger equipment are rated separately.
| What you sell | Who | ORUS keeps | You receive |
|---|---|---|---|
| ProductsCommission: 20% of the selling price, after any discount you fund. ORUS pays you the rest. The customer pays your price; there is no booking fee on a product. ORUS buys the delivery label for parcels leaving the United Kingdom and Malaysia at its carrier price; you pay for it from the payout and keep the delivery charge the buyer pays. | Brands | 20% | 80% |
| Courses | Experts and clubs | 20% | 80% |
| ClassesORUS takes nothing from your price. The attendee pays a booking fee on top, so on a class at £20.00 they pay £22.00 and you receive £20.00. You can choose to pay the fee yourself on any class: then the attendee pays £20.00 and you receive £18.00. | Clubs and studios | Booking fee | Your full price |
| EventsORUS takes nothing from your price. The attendee pays a booking fee on top, so on a ticket at £80.00 they pay £86.05 and you receive £80.00. You can choose to pay the fee yourself on any event: then the attendee pays £80.00 and you receive £73.95. | Hosts and clubs | Booking fee | Your full price |
| Club membership | Clubs | 5%every payment | 95% |
| Coaching sessions and blocks | Experts | 5%once, at purchase | 95% |
| Coaching retainers | Experts | 5%every month | 95% |
The booking fee on a class or a ticket is 4.5% + £1.25 + 1.5% processing, never more than 10% of the ticket, never less than £0.50 in the United Kingdom; 4.5% + RM 7.50 + 2.1% processing, never more than 10% of the ticket, never less than RM 3.00 in Malaysia; 4.5% + S$2.20 + 1.5% processing, never more than 10% of the ticket, never less than S$0.90 in Singapore; 4.5% + A$2.40 + 1.5% processing, never more than 10% of the ticket, never less than A$1.00 in Australia; 4.5% + €1.50 + 1.5% processing, never more than 10% of the ticket, never less than €0.60 in the euro area; 4.5% + US$1.60 + 1.5% processing, never more than 10% of the ticket, never less than US$0.65 in the United States. It is the attendee's own line at checkout, or yours to absorb per listing. A free class, ticket, course or product costs nothing. No sign-up, listing or monthly fee on anything you sell except the expert tiers, and the tier is never charged on top of the 5%: each month you pay whichever is higher. ORUS buys the delivery label for parcels leaving the United Kingdom and Malaysia at its carrier price; you pay for it from the payout and keep the delivery charge the buyer pays. A chargeback carries Stripe's dispute fee: £20.00 in the United Kingdom, RM 90.00 in Malaysia. Every rate is an introductory rate for 12 months from the day you sign, then the standard rate with 60 days' notice.
What it covers
It covers card and payment fees, customer service, the product review, the advisor, the community, the app, and the Seller Centre. Nothing on that list is rated separately. ORUS buys the label where its carrier account can issue one for your country, at its carrier price. Today that is parcels leaving the United Kingdom and Malaysia. You pay for the label, taken from that parcel's payout, and keep the delivery charge the buyer paid for it (Seller agreement 10.2).
What you never pay
No sign-up fee. No listing fee. No monthly subscription. No advertising minimum. Labels at ORUS's carrier price, and you keep the delivery charge. No cut of a return.
Questions at this step
Does the rate ever change?
Not with volume. If your range changes materially, we agree a new rate in writing first.
Is the fee taken on discounted prices?
On what was actually paid. A half-price class pays half the fee; the club funds its own promotion and ORUS takes its share of the smaller number.
When is it taken?
From the payout, at settlement. Nothing is invoiced to you.
What are Ritual and Founding?
Deeper partnerships with a monthly fee and a reduced commission, listed on the partners page as coming soon. Every brand joins on Curated.
Is there a cancellation period?
Yes, and it is the one you agree on the listing. For a class you set how many hours before the start a member can still cancel for a refund, per class or as a club default, and an optional cooling-off period after booking; with nothing set, a member can cancel for a refund until it starts. An event carries the refund policy you choose on its tickets. A course carries the buyer's 14-day right under the Booking terms. If you cancel a session yourself, everyone booked is refunded in full. Listings are not all taken down automatically: a class with no more dates, a finished event and a course stay in your console until you archive them, so archive what you no longer run.
Does ORUS confirm my claims?
No. ORUS does not confirm your claims. Every claim must be backed up by you and your brand. False claims may lead to suspension by the ORUS team. Please make sure your application and product descriptions contain no false claims; our team spot-checks products to assess claims and descriptions.