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Coaching clients on ORUS

How a trainer or nutritionist takes clients one to one: what the clients console does, what the client has to agree to, and what still happens in the app.

A strength session, the ORUS Move category

Who this is for

Personal trainers and nutritionists who work with people one to one, and gyms and studios whose coaches do. It is the same application as the expert one, because the same desk reads the same credentials once: say that you coach, and which of the two you are, and the approval opens the clients console.

A nutritionist's account is not a flavour of a trainer's. The walls deny a nutritionist the training scopes outright, so programmes and workout templates do not appear for them at all, and a trainer has no business writing a meal plan for a clinical condition. Pick the one you are registered as.

Getting your first client

Open Clients and press Invite a client. You get a link. Send it however you already talk to them: a message, an email, a QR code on a poster.

Whoever opens the link lands on a page with your name on it and a plain description of what accepting means. They sign in or make an account, and then they accept. Until they accept you see nothing of theirs and they see nothing of yours.

Links last fourteen days. You can mint as many as you like.

Nothing you press adds a client. Only they can do that, and only after reading what it grants.

What the clients console does

Each client has a record with everything you need to run them:

  • Overview: their screening, waiver and injuries, the tasks you set, the habits you prescribe, resources you share, and messages you write now to send on a chosen date
  • Plan: assign a workout template or a multi-week programme, see what they did, skipped and missed, and set their training zones from a threshold
  • Check-ins: every answer to your form, with photos they chose to share, and a summary you can ask for
  • Nutrition: their allergens and requirements, protein and calorie targets with separate training-day values, a meal plan, a supplement with your reason on it, and their food log with your comments
  • Progress: measurements with trends, shared photos, and the soreness register
  • Goals and private notes the client never sees

Your library

Programmes, workout templates, meal plans, recipes, check-in forms and resources are yours and reusable across every client. A programme is a grid of weeks by days; assigning it copies the sessions onto that client's schedule, so editing your version later never rewrites someone mid-block. You choose when to send an update, and you see what it would change before you send it.

One thing still happens on a phone: the exercises inside a workout template, with their sets, reps, weights and progressions, are built in the ORUS app's builder. You name the template on the web and fill it in there.

The web builder for template exercises is being finished now.

What it costs

Coaching is 5% from you and nothing from the client, charged once at purchase on a session or a block of sessions, and on each payment of a monthly retainer. Your tier fee, if you are on one, is never charged on top of it: whichever is higher is what you pay in a month, never both.

Taking payment for coaching through ORUS is not switched on yet. Everything described above works today; until payments arm, what you charge and how you collect it is between you and your client.

Show in
What you sellWhoORUS keepsYou receive
ProductsCommission: 20% of the selling price, after any discount you fund. ORUS pays you the rest. The customer pays your price; there is no booking fee on a product. ORUS buys the delivery label for parcels leaving the United Kingdom and Malaysia at its carrier price; you pay for it from the payout and keep the delivery charge the buyer pays.Brands20%80%
CoursesExperts and clubs20%80%
ClassesORUS takes nothing from your price. The attendee pays a booking fee on top, so on a class at £20.00 they pay £22.00 and you receive £20.00. You can choose to pay the fee yourself on any class: then the attendee pays £20.00 and you receive £18.00.Clubs and studiosBooking feeYour full price
EventsORUS takes nothing from your price. The attendee pays a booking fee on top, so on a ticket at £80.00 they pay £86.05 and you receive £80.00. You can choose to pay the fee yourself on any event: then the attendee pays £80.00 and you receive £73.95.Hosts and clubsBooking feeYour full price
Club membershipClubs5%every payment95%
Coaching sessions and blocksExperts5%once, at purchase95%
Coaching retainersExperts5%every month95%

The booking fee on a class or a ticket is 4.5% + £1.25 + 1.5% processing, never more than 10% of the ticket, never less than £0.50 in the United Kingdom; 4.5% + RM 7.50 + 2.1% processing, never more than 10% of the ticket, never less than RM 3.00 in Malaysia; 4.5% + S$2.20 + 1.5% processing, never more than 10% of the ticket, never less than S$0.90 in Singapore; 4.5% + A$2.40 + 1.5% processing, never more than 10% of the ticket, never less than A$1.00 in Australia; 4.5% + €1.50 + 1.5% processing, never more than 10% of the ticket, never less than €0.60 in the euro area; 4.5% + US$1.60 + 1.5% processing, never more than 10% of the ticket, never less than US$0.65 in the United States. It is the attendee's own line at checkout, or yours to absorb per listing. A free class, ticket, course or product costs nothing. No sign-up, listing or monthly fee on anything you sell except the expert tiers, and the tier is never charged on top of the 5%: each month you pay whichever is higher. ORUS buys the delivery label for parcels leaving the United Kingdom and Malaysia at its carrier price; you pay for it from the payout and keep the delivery charge the buyer pays. A chargeback carries Stripe's dispute fee: £20.00 in the United Kingdom, RM 90.00 in Malaysia. Every rate is an introductory rate for 12 months from the day you sign, then the standard rate with 60 days' notice.

Questions at this step

Do I need to be a gym or a studio?

No. An independent trainer or nutritionist applies as themselves and gets the same console.

Can I coach someone who is not already on ORUS?

Yes. The invite link takes them through making an account and accepting in one go.

What happens to my client's plans if we stop working together?

They keep everything you made for them. You lose access the moment either of you ends it, and the relationship shows as ended rather than vanishing.

Can I see my client's sleep or weight?

Only if they switch that stream on for you, and only for as long as they leave it on. Each one is separate and off by default.

Can I charge for coaching on ORUS today?

Not yet. Coaching payments are built and not switched on, so you invoice your clients the way you do now.

Ready to sell on ORUS?

One commission per sale. We confirm your rate within five days.